Las Vegas Turf Cleaning (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request a quote, book a service, or communicate with us.

Information We Collect

We may collect:

Your name, phone number, email address, and service address.

Details about your turf, including approximate square footage, condition, pet use, and requested services.

Photos you submit, appointment details, and communications with our team or automated assistant.

Billing information, transaction records, and payment status when you purchase services.

Website activity, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

We collect information directly from you, through our website and booking tools, and through advertising lead forms such as Facebook and Instagram forms.

How We Use Your Information

We use your information to:

Respond to questions and prepare quotes.

Schedule, confirm, and provide services.

Send appointment reminders, service updates, and customer support messages.

Process payments and maintain business records.

Send promotional offers when you have provided any required consent.

Improve our website, advertising, and customer experience.

Prevent misuse and meet legal obligations.

How We Share Information

We may share information with service providers that help us operate our business, including our customer management and booking platform, GoHighLevel, messaging providers, payment processors, website hosting providers, and analytics providers.

We may also share necessary service details with technicians or contractors assigned to your appointment.

We may disclose information when required by law, to protect rights and safety, or in connection with a business sale or transfer, subject to applicable privacy obligations.

We do not sell or rent customer contact lists.

Text Messages and Mobile Information

When you opt in to text messages from Las Vegas Turf Cleaning, we may send messages related to your inquiry, quote, appointment, or service. Promotional messages are sent only with the required consent. Some messages may be automated.

Message frequency varies. Message and data rates may apply. Consent to promotional text messages is not a condition of purchase.

You can reply STOP to unsubscribe or HELP for assistance. You may receive a final message confirming your opt-out. You can also contact us using the details below.

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties, except with providers that support delivery and operation of our messaging service.

Cookies, Analytics, and Advertising

Our website may use cookies, analytics tools, and advertising technologies, such as the Meta Pixel, to understand website activity, measure advertising performance, and show relevant advertisements.

Where these tools are enabled, their providers may collect information about your activity over time and across different websites.

You can manage cookies through your browser settings and any cookie controls available on our website. Disabling cookies may affect some website features.

Information Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before processing a request. Some information may be retained for legal, accounting, or other permitted purposes.

You can unsubscribe from promotional emails using the unsubscribe link and opt out of text messages by replying STOP.

Nevada residents may submit a request directing us not to sell covered information by emailing [Privacy Email Address]. We do not currently sell covered information as defined by Nevada law. We will handle applicable verified requests within the time required by law.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.

Third-Party Websites

Our website may link to other websites or services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy by posting a revised version on this page and changing the effective date. If additional notice or consent is required by law, we will provide it.

Contact Us

For privacy questions or requests, contact:

Las Vegas Turf Cleaning